Privacy policy

Privacy Policy

Last updated: April 27, 2026

DAEVINE ("we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services (the "Services"), to provide you with a curated shopping experience. DAEVINE is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this policy carefully. By accessing or using any of the Services, you acknowledge that you understand how your information is collected, used, and disclosed as described here.

Personal Information We Collect

"Personal information" refers to information that identifies or can reasonably be linked to you. It does not include information collected anonymously or that has been de-identified. Depending on how you interact with us, we may collect:

  • Contact details — name, billing/shipping address, phone number, email address
  • Financial information — payment card details, financial account information, transaction and payment confirmation details
  • Account information — username, password, security questions, preferences and settings
  • Transaction information — items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and past order history
  • Communications — information shared when you contact our support team
  • Device information — device, browser, network connection details, IP address, and other identifiers
  • Usage information — how and when you interact with or navigate the Services

Where We Get This Information

  • Directly from you — when you create an account, place an order, or contact us
  • Automatically — through your use of the Services, including cookies and similar technologies
  • From our service providers — who help us operate and improve the Services
  • From partners or other third parties

How We Use Your Information

  • To provide and improve the Services — process payments, fulfill orders, manage your account, arrange shipping, handle returns/exchanges, and personalize your shopping experience
  • For marketing and advertising — send promotional emails, texts, or show relevant ads based on your activity, where permitted
  • For security and fraud prevention — authenticate accounts, secure transactions, and detect fraudulent or unsafe activity
  • To communicate with you — provide customer support and respond to inquiries
  • For legal reasons — comply with applicable laws, respond to legal requests, and enforce our policies

How We Share Your Information

We may share personal information with:

  • Shopify and other service providers who support functions like payment processing, analytics, fulfillment, and customer support
  • Marketing and business partners for advertising purposes, in accordance with their own privacy practices
  • Third parties you direct us to, such as shipping carriers or through your use of social login/integrations
  • Our affiliates or corporate group
  • Relevant parties in a business transaction (e.g., merger or acquisition), or as required to comply with legal obligations, enforce our terms, or protect our rights and the rights of our users

Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information related to your use of the Services on our behalf. Shopify may also use data from your interactions with our store — along with other merchants — to provide enhanced features (such as personalized advertising and fraud prevention). In these cases, Shopify acts as the data controller and is responsible for handling related requests. Learn more at the Shopify Consumer Privacy Policy or manage your preferences via the Shopify Privacy Portal.

Third-Party Links

Our Services may link to third-party websites or platforms. We are not responsible for the privacy or security practices of these external sites. We recommend reviewing their policies before sharing any personal information.

Children's Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request its deletion. As of the effective date of this policy, we have no actual knowledge that we "sell" or "share" personal information of individuals under 16.

Data Security & Retention

No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. We recommend avoiding unsecured channels when sharing sensitive information with us. We retain your personal information only as long as necessary — to maintain your account, provide our Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Delete your personal information
  • Correct inaccurate information
  • Port your data to a third party
  • Opt out of the sale/sharing of your information or its use for targeted advertising
  • Manage communication preferences — unsubscribe from marketing emails at any time (order- and account-related emails will still be sent)

If you reside in the UK or EEA, you may also have the right to:

  • Object to or restrict certain processing of your data
  • Withdraw consent where processing is based on consent (this won't affect the lawfulness of prior processing)

To exercise any of these rights, contact us using the details below. Learn more about Shopify's role in processing your data at privacy.shopify.com.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing a request, and you may authorize an agent to act on your behalf, subject to verification.

Complaints

If you have concerns about how we handle your personal information, please contact us directly. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority (for the EEA, find your authority here).

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. If transferring data out of the EEA or UK, we rely on approved mechanisms such as the European Commission's Standard Contractual Clauses, or transfer to countries recognized as providing adequate protection.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal/operational reasons. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: support@daevine.com
📍 Mailing Address: 30 N Gould St Ste N, Sheridan, WY 82801, US

For purposes of applicable data protection laws, DAEVINE is the data controller of your personal information.